Effective date: August 29, 2026

Hua in Lapel Pins Co., Ltd., doing business as HIPINS (“HIPINS,” “we,” “us,” or “our”), located at No. 88, North Section of Huangshan Avenue, Tongling, Anhui, China, respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you use hipins.com, submit a Meta/Facebook/Instagram form, request a quotation, upload artwork, or communicate with us.

Information we collect

• Name, email address, telephone number, country, company, store or creator name, and an optional portfolio or social-media link.
• Pin style, quantity, size, plating, effects, artwork status, deadline, quality expectations, and quotation details.
• Artwork, logos, sketches, reference files, comments, approvals, and revision history.
• Inquiry, quotation, order, payment, shipping, and customer-service records.
• Information Meta makes available with an Instant Form submission, including form, campaign, ad, and submission identifiers.
• Website and device information collected through cookies, analytics, security, or similar technologies. HIPINS uses consent-management and security tools such as CookieYes and hCaptcha, and retains Google Tag Manager with analytics and advertising tracking. These technologies may be controlled through available cookie settings where required.

Please do not submit sensitive personal information that is unnecessary for a quotation or custom-pin project.

How we collect information

We collect information directly from you through the HIPINS Free Quote form, Meta Instant Forms, email, WhatsApp, Facebook, Instagram, quotation and order communications, and information supplied by service providers used to operate these channels.

How we use information

• Review designs and determine whether we can manufacture the requested pins or products.
• Provide artwork support, technical recommendations, quotations, samples, and schedules.
• Communicate about effects, revisions, approvals, production, quality control, payment, shipping, and after-sales service.
• Prevent spam, fraud, misuse, and security incidents.
• Maintain business, accounting, compliance, and dispute records.
• Improve forms, advertising, service, and production processes.
• Send optional marketing communications only where permitted and with any consent required by law.

We will not use personal information for a materially different purpose without appropriate notice and consent where required.

Consent and communication choices

Submitting an inquiry authorizes us to use the information reasonably needed to review and respond to the project. Optional marketing is separate from project and quotation communications. You may stop optional marketing by using the unsubscribe method provided or contacting us.

How we disclose information

We may disclose information as reasonably necessary to Meta Platforms; authorized personnel involved in sales, artwork, production, quality control, customer service, accounting, or IT; hosting, email, storage, security, payment, shipping, and other service providers; production, packaging, or logistics partners needed to complete an approved order; advisers or authorities where required by law; or a genuine business successor subject to appropriate safeguards.

We do not sell personal information. HIPINS retains analytics and advertising tracking. Service providers such as Google or Meta may process online identifiers, device information, website activity, and advertising-performance events on our behalf. Depending on applicable law, some of this processing may be treated as sharing for targeted or cross-context behavioral advertising. We will provide any cookie controls, notices, or opt-out choices required by applicable law.

International processing

We operate from China and serve customers internationally. Information submitted from the United States or Canada may be transferred to, stored in, or accessed from China and other countries where our service providers operate. Privacy laws in those locations may differ from those in your country.

Retention

• Inquiries that do not become orders: 6 months after the last meaningful contact.
• Order, payment, tax, shipping, and dispute records: for the period required by applicable accounting, tax, customs, shipping, and other legal obligations and for a reasonable period needed to handle service or dispute matters.
• Artwork and production files: for as long as reasonably needed to quote, manufacture, support, or reorder the product, or until a valid deletion request is completed where no legal or operational need requires continued retention.
• Optional marketing records: until consent is withdrawn or the record is no longer needed, subject to a reasonable suppression record.
• Backups: until overwritten or deleted through our routine backup cycle, subject to legal and technical limitations.

When information is no longer required, we delete, anonymize, or securely dispose of it, subject to legal and technical limitations.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access restrictions, password-protected systems, spam and security controls, software maintenance, backups, and limiting customer-file access to personnel who need it for their work. No transmission or storage method is completely secure.

Your privacy rights and contact

Subject to applicable law, you may ask about, access, correct, or request deletion of your personal information; withdraw optional marketing consent; or submit a privacy complaint. We may verify identity and may retain information where required for legal, security, accounting, or dispute purposes.

Children

Our quotation and manufacturing services are intended for businesses, organizations, creators, and adults able to enter into commercial arrangements. We do not knowingly seek personal information from children under 13.

Third-party platforms and links

Meta, Facebook, Instagram, WhatsApp, payment providers, carriers, and linked websites operate under their own privacy policies. This policy describes information handled by HIPINS and does not replace third-party policies.

Changes to this policy

We may update this policy to reflect changes in services, systems, laws, or data practices. We will post the updated version with a revised effective date and provide additional notice where required.