1. Design and Production Specifications
The client approached us with a request for a quote to produce soft enamel lapel pins, with quantities ranging from 100 to 200 pieces. Their requirements were as follows:
- Size: 0.75 inches in diameter.
- Metal: Gold metal plating.
- Type: Soft enamel.
- Color Scheme: Red (Pantone 7626), white, and black, complemented by the gold metal outline.
- Attachment:
- Half of the pins to have flat backs.
- The other half to feature butterfly clutches.
- Packaging: PVC bag.
After reviewing the initial design, the client requested a modification to the background color, changing it from cream to white for a sharper, cleaner look.
“It’s cream but I want it white.”
The final design, named “Cross,” features a bold cross-shaped motif with a central drop icon, emphasizing precision and clarity. The gold metal border highlights the intricate design while ensuring durability and aesthetic appeal.
2. Communication Process
- Initial Inquiry and Requirements Gathering:
The client provided their desired specifications and a reference image, making their expectations clear from the beginning. Key aspects, such as the attachment types (flat back and butterfly clutch) and color adjustments (cream to white), were clarified early on to avoid miscommunication.
- Artwork Creation and Client Feedback:
Our design team prepared a detailed artwork file based on the client’s input within 24 hours. The client reviewed the initial draft and provided feedback, specifically requesting the cream background color be adjusted to pure white. This revision was quickly implemented and sent for approval.
- Final Approval:
Upon receiving the updated design, the client expressed their satisfaction with the artwork, stating, “Looks perfect. Approved!!!”
- Production Updates:
During production, we maintained regular communication with the client, providing updates at key stages, including images of the soft enamel application and polishing process. This ensured the client’s confidence in the progress and final outcome.
3. Post-Production and Client Feedback
- Final Delivery:
The completed order consisted of 200 lapel pins, evenly split between flat backs and butterfly clutches. Each pin was individually packaged in PVC bags to ensure safe handling during delivery.
- Client Feedback:
The client was extremely pleased with the final product, stating that it matched their vision perfectly. They appreciated the following:
- The vibrant colors and clean white background as per their request.
- The high-quality craftsmanship, particularly the precise detailing of the cross and drop motif.
- The seamless and professional communication throughout the design and production process.
Why Choose Huain Promos?
This project demonstrates the strengths of Huain Promos in delivering exceptional custom lapel pins:
- Fast and Accurate Artwork Adjustments: Free artwork revisions within 24 hours ensure your vision is realized quickly.
- Professional Craftsmanship: With over 17 years of expertise, we guarantee superior quality in every product.
- Transparent Communication: Regular updates during production keep you informed and confident in the outcome.
- Flexible Customization: From color adjustments to attachment types, we cater to unique client requests with precision.
At Huain Promos, we pride ourselves on exceeding client expectations with our dedication to quality, efficiency, and service.
Frequently Asked Questions (FAQ)
1. Can I request changes to the design after it has been submitted for approval?
Yes, you can request design changes before final approval. In this case, the client requested the background color be changed from cream to white, which we adjusted and resubmitted within 24 hours for approval.
2. Is it possible to split an order into different attachment types?
Absolutely! As demonstrated in this case, we produced half the pins with flat backs and the other half with butterfly clutches. We are happy to customize orders based on your needs.
3. How do you ensure the product matches my vision?
We provide regular updates throughout production, including photos of key stages like enamel filling and polishing, to ensure the product meets your expectations. This transparency allows for confidence in the final outcome.